FAQ's

1. Do you ship worldwide?

Yes. We provide free worldwide shipping on all orders.

2. How long does delivery take?

Our average delivery time is 10–14 business days, depending on the destination country.

3. Will I receive a tracking number?

Yes. A tracking number will be sent to your email within 24 hours after your order has been shipped.

4. Are there any hidden fees or customs duties?

No. We cover all shipping and customs costs. Customers will not face additional fees.

5. What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods available at checkout.

6. Can I change or cancel my order?

If you need to make changes or cancel your order, please contact us as soon as possible. Orders are usually processed within 24 hours.

7. What is your return policy?

We accept returns for unused products in their original packaging within 14 days of delivery. For assistance, please reach out to our support team at: loopemo@outlook.com

8. What should I do if my order arrives damaged?

If your product arrives damaged or defective, please contact us immediately with your order number and photos of the item. We will arrange a replacement or refund.